Apply thoughtful AI use, partner insights, and operational judgment at Plusgrade, serving cruise line partners from Montreal, Miami, or elsewhere. Improve decisions and execution.

In this Partner Success Manager role, you will own partner relationships while using AI to reduce manual effort and improve tools. You will surface partner health signals earlier, coordinate matrix-based contributions, and connect technical training with business priorities. The role supports performance, implementation, and growth.

Key Responsibilities:

- Act as primary contact for cruise line partner needs
- Use AI tools to improve productivity and process quality
- Surface partner health and implementation signals earlier
- Coordinate contributions from Plusgrade teams
- Provide technical training and operational oversight

Requirements:

- Demonstrated use of AI tools for productivity and efficiency
- Thoughtful judgment in partner-facing contexts
- Understanding of AI tool limitations
- Solid problem-solving and analytical skills
- Travel industry experience and ability to travel up to 30%

Combine AI judgment, technical training, and partner success expertise to strengthen Plusgrade’s cruise account performance.

📌 AI-Enabled Partner Success Manager (Montreal)
🏢 Plusgrade
📍 Montreal