Champion The Maple Leaf brand in Banff through visible floor leadership, trusted relationships, and outstanding guest service.

As Assistant General Manager, you will help create restaurant experiences that reflect Banff Hospitality Collective values and the venue’s Canadian cuisine. You will lead by example, build team culture, collaborate with culinary colleagues, and take part in executive team decisions. The role includes managing employees with the General Manager and protecting the professional restaurant image.

Key Responsibilities:

- Champion the venue brand and inspire the team
- Lead by example with consistent floor presence
- Build strong employee culture and trusted relationships
- Maintain cleanliness, uniforms, and appearance standards
- Take appropriate action on guest complaints

Requirements:

- Food and beverage industry experience of two-plus years
- Supervisory or management experience strongly valued
- Required ProServe certification
- Strong communication and team-focused collaboration skills
- Openness to perspectives and current approaches

Bring relationship building, collaborative leadership, and guest-focused service to The Maple Leaf’s downtown Banff team.

📌 Hospitality Team Leader The Maple Leaf (Banff)
🏢 BHC
📍 Banff