Lead rare disease commercial data reliability from Mississauga, supporting Alexion’s US Commercial operations, reporting, and advanced analytics.

As Associate Director, you will manage data across specialty pharmacy and distribution, patient services, claims, customer and product master data, and engagement performance. You will prioritize launches, integrations, incidents, and production support while guiding internal teams, vendors, and technology partners. In-person work averages at least three office days weekly, with individual flexibility.

Key Responsibilities:

- Sequence launches, enhancements, new sources, and production support
- Assess vendor data, contracts, specifications, and downstream readiness
- Drive incident response, root cause analysis, and recovery communication
- Partner on HCP, HCO, product identities,



affiliations, and hierarchies
- Hold vendors accountable for quality, schedules, and issue resolution

Requirements:

- Bachelor’s degree or equivalent relevant experience
- Eight or more years in pharmaceutical or healthcare commercial data
- Solid specialty pharmacy, patient services, claims, CRM, and performance knowledge
- Experience managing portfolios, testing, cutovers, and operational handover
- Experience coaching teams and managing external delivery partners

Use commercial data operations, rare disease knowledge, SQL, and partner leadership to improve reliable Alexion data delivery.

📌 Rare Disease Data Operations Leader (Mississauga)
🏢 Alexion Pharma Spain
📍 Mississauga