Help women rebuild safety and independence as a Case Manager with YW Calgary, combining advocacy, crisis response, and systems navigation. The full time schedule is Sunday through Thursday, noon to 8 p.m.

This position serves women navigating homelessness, mental health challenges, poverty, addictions, violence, and abuse. You will create supportive professional relationships, connect clients with healthcare and community resources, and coordinate continuity of care. The work requires trauma-informed, strengths-based, culturally competent practice aligned with equity, diversity, and inclusion.

Key Responsibilities:

- Deliver supportive counselling and crisis intervention during client emergencies
- Provide advocacy and systems navigation for essential services
- Oversee intakes, transitions, exits, surveys, and documentation




- Coordinate referrals, follow-up, and continuity with external providers
- Support front desk and tenant-related administrative tasks

Requirements:

- Bachelor’s degree in social work, counselling, or related studies
- Professional association registration, such as ACSW, is required
- At least two years supporting women with complex needs
- Knowledge of addictions, recovery-oriented care, and housing first
- Current CPR, First Aid, ASIST, and NVCI certification

Apply your counselling, advocacy, crisis response, and systems navigation skills within YW Calgary’s women’s transitional housing services.

📌 Women’s Services Case Manager YW Calgary
🏢 YWCA Calgary
📍 Calgary