Represent customer needs as a Product Owner at Manulife, hybrid in Waterloo, combining digital product management with robust stakeholder communication. Turn insight into intuitive experiences.

Within Digital Delivery and Go-To-Market, you will serve Individual Insurance Canada and Guaranteed Wealth Solutions. You will incorporate research and feedback, determine solutions, and collaborate across business and technology teams. The role requires strategic thinking, documentation, prioritization, and execution across digital products.

Key Responsibilities:

- Act as the voice of the customer
- Incorporate research and ongoing feedback
- Determine solutions closing product gaps
- Collaborate with internal and external stakeholders
- Track milestones and iterate launched features

Requirements:

- Three to five years of relevant experience
- Experience with financial advisors or consultants
- Understanding of advisors’ business management
- Effective communication with technical and non-technical resources
- Strong relationship development and management skills

Use customer advocacy, product management, and cross-functional communication to improve Manulife’s digital insurance experiences.

📌 Customer Experience Product Owner (London)
🏢 Manulife
📍 London