Build meaningful client relationships with CIBC in Vancouver through financial product knowledge, problem solving, and digital banking guidance.

This Client Service Representative role supports CIBC’s Personal and Business Banking team in a banking centre. You will focus on client engagement, listen carefully to understand needs, and help people manage accounts and products. The position includes transaction assistance, issue resolution, and referrals to the right team members. Work is full time and on-site, with flexibility for banking centre hours and multiple locations within reasonable travel distance.

Key Responsibilities:

- Focus interactions on client experience and financial goals
- Listen, ask questions, and identify appropriate solutions
- Take accountability for client issues




- Assist clients with accounts, products, and transactions
- Share knowledge of CIBC mobile banking applications

Requirements:

- Goal-oriented approach to accomplishing client-focused results
- Strong financial products and client service knowledge
- Ability to collaborate with diverse partners
- Respectful, authentic, and purposeful communication style
- Flexibility for on-site schedules and nearby banking centres

Use relationship-building, financial services, and client issue resolution skills as a CIBC representative serving Vancouver clients.

📌 Personal Banking Client Advisor (Canada)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Canada