Manage customer orders from end to end at Wesco, using robust attention to detail, Excel, and clear communication. Support supply chain customers with timely updates.

This Customer Service Representative role serves Wesco’s supply chain customer base through telephone and email. You will process orders, respond to account inquiries, and resolve routine and complex problems. The position also connects customers with other departments when service or technical follow-up is needed.

Key Responsibilities:

- Process supply chain customer orders from end to end
- Manage account inquiries and customer concerns
- Resolve routine and non-routine customer problems
- Act as liaison between customers and departments
- Discuss current orders during daily team meetings

Requirements:

- Two to four years of relevant experience
- High School Degree or equivalent required
- Strong attention to detail
- Ability to work effectively under pressure
- Effective working skills in Microsoft Excel

Use order coordination, problem resolution, and detail-focused communication to support Wesco’s supply chain customers.

📌 Order Management Customer Service Specialist (Canada)
🏢 WESCO
📍 Canada