Manage emergency communications through radio, phones, and computer systems as a Public Safety Dispatcher working shifts and some holidays. Accurate information handling remains essential.

This dispatcher receives complaints and service requests, then conveys timely messages affecting human welfare and safety. Working under a shift supervisor, the employee documents occurrences, incidents, emergency medical system activity, run reports, and correspondence. Robust listening and concise communication are central.

Key Responsibilities:

- Receive complaints and service requests by telephone
- Transmit accurate emergency information messages
- Dispatch police, ambulance, and fire units
- Document emergency medical system and run reports
- Maintain correspondence and incident logs

Requirements:

- Ability to communicate clearly verbally and in writing
- Ability to actively listen and multitask efficiently
- Computer proficiency and typing speed of 25 WPM
- Ability to read maps and convey directions
- Ability to exercise judgment under pressure

Apply communication, mapping, documentation, and judgment skills to emergency dispatch involving police, ambulance, and fire services.

📌 Emergency Communications Dispatcher (Canada)
🏢 Joinamps
📍 Canada