Use case management and housing-system knowledge to support clients toward stability with Alpha House Society’s Encampment Team. Work full-time outdoors and on the road.

As a mobile response worker, you will serve individuals and couples experiencing chronic homelessness who do not regularly access shelters. The position combines outreach, housing assessments, advocacy, crisis response, and individualized support. Strong interpersonal communication, recovery-model knowledge, and understanding of vulnerable populations are central to the work. You will collaborate with agencies, community partners, and colleagues while following confidentiality, legal, and organizational standards. The schedule is Monday to Friday, 8am to 4pm, with extensive driving and outdoor work in varied conditions.

Key Responsibilities:

- Tailor client-centered services to individual needs




- Advocate for clients and collaborate with partner agencies
- Facilitate educational sessions with community partners
- Use sound judgment when assisting clients in harsh conditions
- Maintain ethical and qualified conduct with stakeholders

Requirements:

- Strong case management, advocacy, and crisis-management skills
- Knowledge of housing systems and community development resources
- Experience assessing or supporting vulnerable populations
- Proficient written and oral English communication
- Compassionate, adaptable attitude and awareness of applicable legislation

Apply housing knowledge, advocacy, and client-centered case management skills while supporting Alpha House Society’s encampment outreach clients.

📌 Homelessness Case Management Specialist (Canada)
🏢 Alpha House
📍 Canada