Build lasting customer relationships through banking solutions and exact transactions as a Customer Experience Associate with TD in Lévis.

Working in Personal & Commercial Banking, you will serve as part of TD Canada Trust’s frontline team. You will process deposits, withdrawals, and bill payments, identify customer needs, and provide clear advice. Customer experience, discretion, and timely execution are central to this work.

Key Responsibilities:

- Connect personally with customers about banking solutions
- Process financial transactions under procedures and regulations
- Exercise discretion when handling confidential customer matters
- Escalate non-standard activities when necessary
- Recommend operational improvements supporting operational excellence

Requirements:

- High School diploma and/or one-plus years relevant experience
- Customer experience skills with diverse people
- Strong organizational, planning, and time management skills
- Initiative, accuracy, and attention to detail
- Written and verbal communication in a calm, courteous manner

Bring relationship-building, financial transaction, and communication skills to help TD customers receive clear, appropriate banking guidance.

📌 Personal Banking Customer Experience Associate (Canada)
🏢 TD
📍 Canada