Coordinate manufacturing customer service for American Colloid Company in Brantford, Ontario, with organized order processing and dependable follow-up.

This full-time Customer Service Representative manages the complete order process, from placement through invoicing. You will communicate with customers and carriers, coordinate shipment appointments, and work with Sales and Global Shared Services. The position suits a customer service professional with manufacturing experience, robust written and verbal communication, and careful attention to detail. Minimal travel is required.

Key Responsibilities:

- Deliver prompt, accurate service through order processing and communication
- Maintain accurate pricing, promotions, and customer information
- Monitor assigned orders and communicate issues promptly




- Liaise with Sales, Accounting, Purchasing, Plant Operations, and Logistics
- Provide complaint and corrective-action feedback to customers

Requirements:

- Customer service experience in a manufacturing company
- Three or more years of relevant professional experience
- Associate degree preferred but not required
- Excellent written and verbal communication skills
- Professionalism, reliability, confidentiality, and composure

Bring dependable coordination, customer communication, and manufacturing service experience to ACC's full-time Brantford customer service team.

📌 Manufacturing Customer Service Coordinator (Canada)
🏢 Minerals Technologies
📍 Canada