Serve clients and business partners in Guelph through bilingual English and French communication, policy transactions, billing, and accurate data entry.

As a temporary full time Client Service Representative, you will support CGIC’s Client Policy & Billing department in a hybrid model, working two days in office. You will deliver service within defined standards, complete assignments, and maintain accurate client records. The work includes policy activities, billing transactions, reports, rate calculations, and coverage validation.

Key Responsibilities:

- Complete policy activities and billing transactions accurately
- Update client records and review system-generated reports
- Respond to business partner inquiries within service standards




- Review rate manuals and complete rate calculations
- Identify process improvements and escalate service concerns

Requirements:

- One year of client services or data entry experience
- Some post-secondary education in a related discipline
- Chartered Insurance Professional designation or progress toward completion
- Bilingual English and French communication skills
- Accuracy with repetitive transactional tasks

Bring bilingual communication, policy administration, billing accuracy, and critical thinking to CGIC’s hybrid client service team in Guelph.

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📌 Bilingual Client Policy Representative (Guelph)
🏢 The Sovereign General Insurance
📍 Guelph