Serve Ottawa customers in English and French as a Bilingual Customer Service and Sales Representative working full-time, permanently, in person.

BG Distribution seeks a motivated representative for its expanding Ottawa team. You will process orders, answer product questions, manage returns, and resolve concerns. The position welcomes door hardware experience, but it is not required.

Key Responsibilities:

- Process customer orders by phone and email using the ERP system
- Answer product, pricing, availability, and order status inquiries
- Manage Return Authorization requests and coordinate returns
- Resolve concerns with timely, qualified solutions
- Build customer relationships and collaborate with internal departments

Requirements:

- Bilingual English and French proficiency, written and verbal
- Strong communication and interpersonal skills
- Excellent organization and attention to detail
- Ability to multitask and prioritize responsibilities
- Comfort using computers and learning software systems

Apply your bilingual communication, order processing, and customer service skills with BG Distribution in Ottawa, Ontario.

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📌 Bilingual Customer Service Sales Representative (Ottawa)
🏢 BG Distribution
📍 Ottawa