Improve operational workflows for CIRO’s AI and Automation Centre of Excellence in Toronto through process redesign, data analysis, and facilitation.

This Business Process Engineer works with business owners to understand current operations and prepare future-state processes. The full-time position supports intake, transformation decisions, requirements, and implementation inputs. It also helps establish performance baselines, track benefits, and assess outcomes after delivery.

Key Responsibilities:

- Identify workflow pain points, gaps, dependencies, and improvement opportunities
- Work with owners to prepare teams for solution adoption
- Analyze volumes, cycle times, exception rates, and operational indicators
- Help select redesign, staff-built, COE, or technology solutions
- Maintain process records,



assumptions, metrics, and governance documentation

Requirements:

- Minimum five years in process analysis, improvement, or project support
- Experience with process redesign, automation, or technology-enabled change
- Experience supporting structured experiments, prototypes, or transformation pilots
- Comfort establishing baselines and tracking realized benefits
- Strong organization, attention to detail, and multiple-priority management

Apply operational improvement, structured experimentation, and advantages tracking to practical AI and automation opportunities at CIRO.

📌 Process Improvement Engineer AI Automation (Toronto)
🏢 Ciro-Ocr
📍 Toronto