Lead telecommunications order fulfillment and standard projects for Rogers Business, coordinating teams, installation dates, and milestones onsite in Brampton. Apply analytical, communication, and problem-solving skills across customer deliveries.

This Customer Delivery Specialist role manages Rogers for Business orders from Clean Order Package validation through service activation. You will support Wireline, Data Centre, Internet of Things, and Service Migrations, while deploying solutions involving Ethernet, IP technology, SIP, and Managed Wi-Fi onboarding. The position connects customers, project resources, and field technicians to defined delivery requirements.

Key Responsibilities:

- Manage business customer order fulfillment, coordination, and administration
- Define schedules and delivery plans while assessing risk factors




- Coordinate internal and external project resources
- Act as liaison with field technicians during installations
- Process MACD requests for existing Rogers Business services

Requirements:

- Two or more years of telecommunications industry experience
- Robust analytical, problem-solving, oral, and written communication skills
- Experience interfacing across cross-functional organizational levels
- Excellent proficiency with CBS, Salesforce TOM, and unified desktop
- PMP certification is an asset

Use telecommunications delivery expertise, structured coordination, and customer communication to support Rogers Business project execution.

📌 Telecommunications Project Delivery Specialist (Calgary)
🏢 Rogers Communications
📍 Calgary