Coach disability case managers at Sun Life while applying analytical judgment, empathy, and bilingual communication in a hybrid workplace.

As a Group Disability Case Management Consultant, you will support employees, challenging cases, and departmental workflows. Your work combines coaching, strategic interventions, workload prioritization, and problem-solving to improve case management results. You will collaborate with peers, Learning and Development trainers, and Practice Excellence partners.

Key Responsibilities:

- Support employees with workload management and workflows
- Coach managers toward results and client-focused service
- Address challenging disability case management situations
- Facilitate training and identify learning opportunities
- Share process improvements and relevant team learnings

Requirements:

- Three to five years' disability management experience
- Short- and long-term disability case management knowledge
- University degree or completed college diploma
- Fluent written and oral French and English
- Empathetic listening, influence, and negotiation abilities

Apply your coaching, bilingual communication, and disability management expertise to support stronger outcomes for Sun Life clients.

📌 Group Disability Coaching Consultant (Montreal)
🏢 Sun Life
📍 Montreal