Champion user-centric digital experiences at Manulife by connecting customer feedback, product usability, and measurable business outcomes in a hybrid workplace.

As an experienced Digital Product Owner, you will act as the voice of customers and business partners. Your work will guide digital product strategy, improve consumer journeys, and support innovation across product lifecycle stages. You will collaborate with cross-functional and technical teams while applying structured prioritization, personalization awareness, and product data analysis.

Key Responsibilities:

- Champion user-centric culture across digital product initiatives
- Guide product usability and strategy using customer insights
- Identify process improvements and digital innovation opportunities




- Conduct performance analysis and advise product decisions
- Build customer connections and overcome product obstacles

Requirements:

- One to two years’ experience in product management
- Foundational digital product team experience
- Exposure to end-to-end servicing workflows
- Ability to bridge business and technology partners
- Awareness of data privacy regulations and personalization strategies

Use customer advocacy, product usability, personalization, and analytics to help shape valuable digital experiences at Manulife.

📌 Digital Product Manager User Experience (London)
🏢 Manulife
📍 London