Shape pest control quality and training at Rentokil Terminix through coaching, protocol development, program analysis, and field execution.

As Technical Services Manager, you support Operations in resolving customer pest issues and improving specialist competency. You will monitor program success, identify deficiencies, develop action plans, and deliver training supporting quality standards and customer retention. The position also supports Sales, Marketing, regulatory relationships, safety initiatives, and product evaluations. Regular travel is required within the assigned region.

Key Responsibilities:

- Monitor pest programs with analytical tools and track improvement progress
- Resolve customer issues through risk assessments and root cause analysis
- Implement pest control protocols, product usage,



and equipment standards
- Advance specialist training through Rentokil career programs
- Support customer quality initiatives and corrective action plans

Requirements:

- At least five years of urban pest management experience
- Biological science degree; entomology preferred
- ACE, BCE, or Registered Sanitarian designation
- Provincially certified applicator or ability to become certified
- Proficiency with Google Sheets, PowerPoint, Word, Excel, and Gmail

Bring pest control expertise, quality improvement, training capability, and customer service focus to Rentokil Terminix.

📌 Pest Control Quality And Training Manager (Canada)
🏢 Rentokil Initial
📍 Canada