Apply complex benefits adjudication expertise at OXARO, using data-driven assessments, policy interpretation, and bilingual communication in Ottawa-Gatineau.

OXARO seeks a Senior Case Manager with substantial experience determining eligibility for complex benefits or services. You will interpret policies, apply sound judgment, and manage complete claims lifecycles. The work combines applicant service, document management, case administration, and transparent recommendation reporting for program decisions.

Key Responsibilities:

- Interpret policies throughout the adjudication process
- Apply consistent, fair, data-driven eligibility assessments
- Collect and validate records for case decisions
- Draft final recommendation reports




- Provide program information and case status updates

Requirements:

- Ten or more years adjudicating complex benefits or services claims
- University degree, related certification, or formal adjudication training
- Experience with data processing and document management
- Strong interpersonal and applicant communication skills
- Bilingual English and French with required security clearance eligibility

Support accurate public-sector decisions through benefits adjudication, policy interpretation, data processing, and bilingual applicant service.

📌 Senior Benefits Adjudication Specialist (Ottawa)
🏢 OXARO
📍 Ottawa