Ciena's early-career development programs need structured coordination, participant coaching, and readiness tracking across global GCN Services pathways.
As Program Manager, you will lead the day-to-day participant experience for the Ciena Services Early-In-Career Development Program. You will coordinate onboarding, learning plans, applied activities, qualification evidence, mentoring feedback, and transition planning. The program prepares professionals for Project Management, Network Engineering, and Customer Success roles.
Key Responsibilities:
- Coordinate technology setup, orientation, onboarding, and mentor introductions
- Manage daily learning plans and participant schedules
- Monitor attendance, assignments, evidence, completion, and readiness risks
- Provide coaching and coordinate instructor, mentor, and pathway feedback
- Administer qualification gates, demonstrations, simulations, graduation, and transitions
Requirements:
- Five or more years in program management or delivery-focused roles
- Experience with early-career, cohort-based, mentoring, or qualification programs
- Solid organizational skills and attention to detail
- Ability to influence across global, cross-functional teams
- Bachelor's degree in engineering, business, organizational development, or learning
Bring structured program delivery, coaching, coordination, and readiness management to Ciena's early-career development journey.
📌 Early-Career Development Program Manager (Ottawa)
🏢 Ciena
📍 Ottawa