Help Toronto Hydro customers navigate programs, services, and incentives from a hybrid Toronto workplace. Use stakeholder engagement and reporting skills across assigned accounts.

This Contract, Customer Energy Management Associate supports energy management programs and customer initiatives for commercial, institutional, municipal, and multi-residential portfolios. You will coordinate projects, prepare customer materials, and contribute to program outcomes. The position supports senior-led strategies through customer insights, performance reporting, and account management.

Key Responsibilities:

- Guide customers toward relevant programs, services, and incentives
- Build relationships with customers and internal stakeholders
- Coordinate workshops, webinars, outreach, and engagement initiatives
- Prepare profiles,



account plans, presentations, and business cases
- Track commitments and follow-up actions for timely resolution

Requirements:

- Undergraduate degree in business, energy, sustainability, or related discipline
- Three or more years of relevant qualified experience
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and deadlines
- Customer-focused approach delivering exceptional experiences

Bring customer service, stakeholder engagement, and project coordination expertise to Toronto Hydro’s customer energy programs.

📌 Toronto Hydro Energy Programs Associate
🏢 Toronto Hydro
📍 Toronto