Build trusted client relationships with GreenShield as an Insurance Client Relationship Manager focused on retention, service delivery, and group perks expertise.

Reporting to the Director of Account Management, this contract role supports an assigned portfolio of group benefits accounts. You will act as a trusted partner and advocate for GreenShield, serving Advisors, clients, Plan Administrators, and internal teams. Success includes clear communication, proactive issue resolution, and accurate solutions aligned with plan requirements.

Key Responsibilities:

- Foster collaborative relationships with Advisors and clients
- Deliver professional verbal and written customer service
- Resolve service issues and maintain client satisfaction




- Clarify contractual terms and administrative procedures
- Provide guidance to Plan Administrators and Advisors

Requirements:

- Three to five years in account management
- Related group benefits or insurance experience
- Ability to interpret client needs clearly
- Self-starter with strong organizational abilities
- Knowledge of eligibility requirements considered an asset

Bring client service, insurance knowledge, and relationship-building skills to GreenShield’s Account Management Team and assigned benefits portfolio.

📌 Insurance Client Relationship Manager (Toronto)
🏢 GreenShield
📍 Toronto