Scale enterprise integration services at Ashby by combining technical leadership, delivery operations, and hands-on support for complex customer projects.
As the first Technical Services Manager, you will anchor a growing function within Ashby’s Customer Success organization. You will guide consultants supporting mid-to-large enterprise organizations with complex HR technology stacks. Your focus spans operational infrastructure, portfolio coordination, technical risk, and high-value consulting.
Key Responsibilities:
- Manage high-volume portfolios across concurrent enterprise integrations
- Balance speed, quality, bandwidth, and customer outcomes
- Serve as senior escalation point for technical roadblocks
- Scope custom builds and mid-flight technical pivots
- Clarify ownership of complex challenges with partner teams
Requirements:
- 8+ years in technical consulting, integration services, or implementations
- 3+ years directly managing and scaling technical teams
- Enterprise integration knowledge covering APIs and integration design
- Ability to evaluate risks and explain strategies clearly
- Success guiding consultants through high-volume enterprise portfolios
Use enterprise integration judgment, portfolio leadership, and technical consulting depth to strengthen Ashby’s scaled customer delivery.
📌 Enterprise Integration Services Manager (Canada)
🏢 Ashby
📍 Canada