Support Microsoft 365 users through Exchange Online troubleshooting, Teams administration, SharePoint Online, and identity management responsibilities. This role focuses on daily administration and technical support.

As a Microsoft 365 Administrator, you will administer the Microsoft 365 workplace and independently diagnose technical issues. The position emphasizes Exchange Online, Microsoft Teams, SharePoint Online, and Microsoft Entra ID. It also includes user support, Microsoft 365 application troubleshooting, and access management.

Key Responsibilities:

- Administer the Microsoft 365 environment day to day
- Troubleshoot Microsoft 365 applications and services
- Provide user support for mid-level M365 issues
- Diagnose and resolve technical issues independently




- Support Microsoft 365 Copilot and ecosystem integrations

Requirements:

- Three or more years of Microsoft 365 administration experience
- Five years of experience preferred
- Strong Exchange Online, Teams, and SharePoint Online experience
- Microsoft Entra ID and Active Directory experience
- Understanding of identity, authentication, permissions, and access management

Apply Microsoft 365 administration, troubleshooting, communication, and problem-solving skills across core services, identities, applications, and user support.

📌 Microsoft 365 Support Administrator (Canada)
🏢 Insight Global
📍 Canada