09 Nov
|
YWCA Regina
|
Canada
09 Nov
YWCA Regina
Canada
Donor Relations Coordinator
Position Title Donor Relations Coordinator
Hours of Work 37.5 hours/week (9am – 5pm but flexible)
Position Type Full-time Permanent
Reports To Senior Director of Development
Start Date As soon as possible
Salary $45,942 – $48,360 / annual (starting based on experience and knowledge)
Work Location Kikaskitânaw Centre, 2817 12th Avenue, Regina SK S4T 4Y9
Open To Internal and External Applicants
Application Deadline 1:00 p.m. CST, Thursday November 19, 2026
POSITION DESCRIPTION
The Donor Relations Coordinator is responsible for the administrative and data foundation of YWCA Regina’s
fundraising operations. The incumbent maintains the Raiser’s Edge database, processes and receipts all gifts, and
ensures that every donor receives a prompt and accurate acknowledgement.
The Fund Development team relies on this work. The Senior Director of Development, the Director of Annual
Development and the Manager of Events plan their campaigns, events and donor relationships using the data
maintained in this role. The Donor Relations Coordinator provides these team members with the lists, reports and
records they require.
The ideal candidate is personable, curious and highly organized; someone who takes pride in accuracy and attention to
detail, manages competing requests from multiple colleagues effectively, and is committed to providing every donor
with exceptional experience.
KEY RESPONSIBILITIES
Database Management
- Oversee Raiser's Edge and the integrity of its data, so the team can rely on it to guide fundraising and donor cultivation.
- Set and maintain data entry standards: gift coding, campaign and appeal codes,
constituent codes and source tracking, so every gift is credited to where it came from and no donor or dollar is counted twice.
- Run regular data clean-up: duplicates, addresses, deceased and do-not-contact records, and lapsed donor flags.
- Import event and peer-to-peer platform data into Raiser's Edge after each event.
- Reconcile Raiser's Edge with YWCA Regina's Finance department every month, so donations are accurately reflected in the financials.
Gift Processing, Receipting and Reconciliation
- Process all gifts accurately and promptly, including monthly, tribute, event and corporate gifts.
- Issue official tax receipts that meet Canada Revenue Agency requirements.
- Administer monthly giving: new sign-ups, changes, failed payments, and anniversaries.
Acknowledgements and stewardship
- Send timely, personal thank-yous for every gift, following the donor stewardship plan.
- Track stewardship touchpoints in Raiser's Edge, including first and second gifts, monthly donor anniversaries and recognition.
- Respond to donor questions about their gifts, receipts and records, and help donors complete their gifts.
Executive and Leadership Support
- Keep major-gift and corporate prospect records, contact reports, and next steps up to date.
- Prepare donor profiles and briefing notes before meetings.
- Communicate with donors as directed to update contact information, extend invitations, etc
- Assist in stewardship as directed with touchpoints such as sending anniversary cards, dropping off holiday treats, etc.
Operations and Administrative Support
- Support successful events by communicating with event donors as directed by the Manager of events.
- Support event execution with administrative organization.
- Research partners and vendors as requested.
- Manage deliveries, pickups, and other offsite logistics during event times.
WHAT WE’RE LOOKING FOR
Experience
- Three or more years of experience with a database or customer relationship management (CRM) system, keeping detailed, accurate records.
- Familiarity with fundraising campaigns, events and donor stewardship practices.
Knowledge, Skills & Abilities
- Strong attention to detail and high follow-through.
- Robust Excel skills, including sorting, filtering, and building simple reports.
- Proficiency in Microsoft 365 apps, with the ability to learn new software quickly.
- Excellent organization and time management, with the ability to balance requests from several colleagues.
- Clear, warm, written, and verbal communication, with a customer service focus.
- Maintains confidentiality and uses a high level of discretion with donor information.
- Values-aligned and committed to the mission of YWCA Regina.
Assets
- Experience with Raiser's Edge.
- Experience with gift processing and Canadian charitable tax receipting.
- Experience with peer-to-peer or online giving platforms.
- Exper
📌 Fund Development (Canada)
🏢 YWCA Regina
📍 Canada