Support Medcan’s Optometry Service through client care, preliminary testing, and Salesforce appointment coordination in a highly client-facing position. Daily interactions span consultations, treatments, and administrative support.

The Product Coordinator provides operational and client-facing support for Optometry Service activities. You will coordinate schedules, maintain records, conduct testing, and deliver consultations and treatments. The position also supports vendors, internal departments, optometrists, and clients through organized communication and care.

Key Responsibilities:

- Manage optometrist schedules and client appointment requests using Salesforce
- Maintain client information in Accuro and Salesforce
- Conduct preliminary screening and diagnostic testing using ophthalmic instruments




- Perform ZEST under licensed optometrist supervision
- Conduct MacuMira consultations, treatments, and required testing

Requirements:

- University degree or College Diploma preferred
- One to two years of customer service experience
- Healthcare or previous optometry experience considered an asset
- Ability to follow clinical guidelines, protocols, and eligibility criteria
- Qualified communication, empathy, and effective client interaction skills

Bring organization, communication, and client-care skills to Medcan’s Optometry Service through testing, consultations, and treatment support.

📌 Optometry Product Coordinator (Canada)
🏢 Medcan Health Management
📍 Canada