Lead customer service with Carter’s as a Retail Store Supervisor, using product expertise and coaching skills to support families and store teams.

As a Supervisor, you will become an expert in Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. You will welcome customers, maintain customer focus, coach employees, and support an inclusive store workplace. The position includes Leader on Duty responsibilities and business focus area execution.

Key Responsibilities:

- Welcome customers and explain product styles, features, and benefits
- Coach teammates toward service standards and omni-channel success
- Drive results while resolving customer concerns appropriately
- Provide feedback and recognize exceptional team performance
- Support asset protection, safety awareness, and operational controls

Requirements:

- Positive, solutions-oriented mindset
- Professional verbal and written communication skills
- Ability to manage multiple tasks simultaneously
- Proficiency with Outlook, Excel, and web navigation
- High school diploma and ability to lift 40 pounds

Apply your retail leadership, customer focus, and brand knowledge while supporting Carter’s families, employees, and store results.

📌 Carter’s Retail Store Supervisor (Canada)
🏢 Carter's
📍 Canada