Deliver personalized luxury service at Fairmont Chateau Whistler, using guest relations and concierge expertise in a full-time permanent position. Based at Blackcomb Mountain, you will support VIP guests through every stay.

As VIP Concierge, you will serve as the primary contact for valued guests from pre-arrival through post-departure. The role focuses on meaningful relationships, customized itineraries, seamless experiences, and discreet communication. You will work across Front Office, Concierge, Fairmont Gold, and Lobby Ambassador areas to coordinate exceptional resort service.

Key Responsibilities:

- Serve as dedicated concierge for VIP guests throughout their journeys
- Anticipate preferences and create memorable personalized experiences
- Coordinate dining, transportation, wellness, activities, and special requests




- Manage communications, requests, and service recovery professionally
- Partner with departments to execute guest arrangements flawlessly

Requirements:

- Previous luxury hospitality, concierge, or guest relations experience preferred
- Exceptional communication and relationship-building skills
- Strong organization while managing multiple priorities
- Skilled, discreet, and highly detail-oriented approach
- Flexible availability for evenings, weekends, and holidays

Bring luxury hospitality, discretion, and personalized guest service to Fairmont Chateau Whistler’s VIP Concierge team.

📌 Luxury VIP Concierge Whistler (Canada)
🏢 Accor
📍 Canada