Deliver caring, accurate customer service at Aviso while supporting financial advisors and customers through Contact Centre interactions. Learn products and processes continuously.
As a Customer Service Experience Representative, you will support Aviso customers and financial advisors with product questions, help, and service. Reporting to the Supervisor, Service Center, you will provide knowledgeable, passionate assistance. This 12-month role suits someone who enjoys helping others, takes ownership, and values accurate, timely support. You will contribute to Aviso’s commitment to improving Canadians’ financial well-being through exceptional service experiences.
Key Responsibilities:
- Answer customer and financial advisor questions about Aviso products
- Provide caring, informative, supportive, accurate, and timely service
- Support customers through product-related questions and requests
- Take ownership and accountability during service interactions
- Collaborate with colleagues and support internal communities
Requirements:
- Interest in continually learning products and processes
- Genuine desire to help customers and others
- Kind, curious, and comfortable operating in ambiguity
- Ability to remain positive during difficult times
- Hardworking approach to customer care
Bring curiosity, product learning, and caring customer support to Aviso’s Contact Centre as a Customer Service Experience Representative.
📌 Customer Service Contact Centre Representative (Canada)
🏢 Aviso
📍 Canada