Coordinate HVAC service schedules from Johnson Controls’ Red Deer office, using customer communication and technician coordination to support timely completion.

Under the Service Manager’s supervision, this coordinator receives service requests, schedules technicians and mechanics, and communicates service plans. The work supports preventative maintenance, monthly forecasting, customer follow-up, and accurate call management. Daily coordination helps resolve concerns and progress completed jobs through business processes.

Key Responsibilities:

- Receive scheduled and unscheduled customer service requests
- Coordinate technician labor schedules with customer needs
- Communicate service plans directly to customers




- Provide technicians with daily schedules and debrief activities
- Maintain customer account information in NxGen

Requirements:

- High school diploma or equivalent
- Two to five years of service scheduling experience preferred
- Robust organization and attention to detail
- Effective interpersonal communication with internal and external clients
- Ability to prioritize multiple projects and issues

Apply scheduling, customer service, and technician coordination skills as an HVAC Service Scheduling Coordinator with Johnson Controls.

📌 HVAC Service Scheduling Coordinator (Canada)
🏢 Johnson Controls
📍 Canada