Out client is seeking a Warranty Coordinator to join their team in Calgary. This position is initially for a three month contract with the potential to turn into a permanent position.
About Our Client
Our client is a respected custom home builder specializing in high-quality, detail-oriented residential construction. With a strong reputation for craftsmanship and client experience, they are looking to add a Warranty Coordinator to their team.
This is an excellent opportunity for a residential construction skilled who takes pride in their work, enjoys working directly with homeowners, and has a strong understanding of quality construction and building performance.
About The Position
- Coordinate and manage all warranty requests, deficiencies and service-related issues from initial submission through to resolution.
- Act as the primary point of contact for homeowners, clients, subcontractors and internal project teams regarding warranty claims.
- Review, assess and document warranty requests, determining responsibility and coordinating appropriate corrective actions.
- Schedule and oversee warranty repairs, coordinating subcontractors, suppliers and service technicians to ensure timely completion.
- Conduct site inspections and walkthroughs to identify deficiencies, assess workmanship and ensure repairs meet required quality standards.
- Maintain accurate warranty records,
deficiency logs, service reports and project documentation.
- Monitor outstanding warranty items, follow up with relevant trades and ensure all issues are resolved within established timelines.
- Communicate regularly with clients and homeowners, providing updates on outstanding requests, repair schedules and resolutions.
- Ensure warranty activities comply with contractual obligations, building standards, company policies and applicable warranty regulations.
- Identify recurring deficiencies and provide feedback to project teams to help improve construction quality and reduce future warranty claims.
The Requirements
- 2–5 years of experience in construction, warranty coordination, customer service or a related role.
- Experience with new residential construction and multi-family developments.
- Previous experience coordinating deficiencies, warranty claims and post-construction service requests.
Compensation
- $60,000 – $80,000 salary, based on experience and qualifications.
- Opportunity to work with an established custom home builder.
- A professional and collaborative working environment.
Our recruitment services are always free for job seekers.
Accommodation is available upon request throughout all stages of the recruitment process.
📌 Warranty Coordinator (Canada)
🏢 Aplin
📍 Canada