Serve memorable dining experiences at Shangri-La Toronto with fine dining knowledge, wine expertise, and warm hospitality. This position is based in Toronto’s city centre.
As a Service Associate – Server, you will support the Restaurant and Lobby Lounge while applying Shangri-La’s core practices. The position focuses on guest connection, accurate service, and consistent food and beverage standards. You will help balance colleague, guest, and owner satisfaction through thoughtful hospitality.
Key Responsibilities:
- Greet guests and connect with them throughout service
- Attend to food, beverage, and other service needs
- Monitor section operations and presentation against standards
- Resolve food quality and service complaints promptly
- Maintain restaurant setup, cleanliness, ambiance, and hygiene
Requirements:
- Minimum two years’ similar experience, ideally in luxury hotels
- Understanding of international fine dining, wine, and beverage standards
- Excellent communication skills and complete fluency in English
- Current Smart Serve certification and Canadian work eligibility
- Weekday, weekend, and holiday schedule flexibility
Bring fine dining knowledge, polished service, and genuine warmth to the Shangri-La Toronto Restaurant and Lobby Lounge.
📌 Fine Dining Server Toronto (Canada)
🏢 Shangri-La Group
📍 Canada
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