Coordinate truck repairs as the customer connection to the shop, using strong communication, organization, and problem-solving skills daily. Support customers from intake through pickup.

Maxim seeks a customer-focused Service Coordinator for its transportation equipment, parts, and service business. You will build relationships, understand service concerns, schedule shop work, and keep repairs moving smoothly. The role requires customer service experience and careful work-order management.

Key Responsibilities:

- Process customer requests and schedule work into the shop
- Welcome customers and complete unit intake procedures
- Interview customers about concerns and service requirements
- Communicate repair updates as the shop liaison
- Coordinate pickup,



close work orders, and prepare estimates

Requirements:

- One to two years in medium or heavy-duty trucks
- Front-line customer service experience and passion for helping people
- Robust listening, problem-solving, and decision-making abilities
- Attention to detail with analytical and numerical skills
- Comfort using Word, email, internet, keyboarding, and data entry

Bring customer service, repair coordination, and detailed communication skills to Maxim’s truck and trailer operations.

📌 Service Coordinator Truck Repair (Canada)
🏢 Maxim Truck & Trailer
📍 Canada