Transitional Aged Youth (TAY) Program

One (1) Bargaining Unit, Permanent Full-Time Position

Monday-Friday 9:00am-5:00pm

Existing Vacancy

Compensation: $29.77/hour- $34.54/hour

About Cota

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/.

Case Manager

Role Overview

The Case Manager is responsible for providing Recovery Oriented services to COTA Health clients in a manner consistent with COTA Health's Mission, Vision and Values.

Cota’s TAY Program provides case management services to adults with developmental disabilities who were formerly in the care of a Toronto-based child welfare agency and who currently reside in a per diem residence. The Case Manager ensures that clients receive quality support while they are transitionally housed in a per diem residence and actively coordinates placements and transitional planning to move to new settings within the Adult Developmental Services Sector.

About The Team

This program supports adults with developmental disabilities who were formerly in the care of one of the Toronto-based Children’s Aid Societies.



The program ensures that clients receive quality support while they reside in privately operated fee-for-service residential care settings, or living in the community, by offering case management services to the clients and by providing effective oversight to the fee-for-service agencies. On an annual basis, the program is responsible for ensuring that each fee-for-service agency is audited in order to ensure compliance with Quality Assurance Measures (QAM) regulations. Our team is currently comprised of 13 Case Managers that provide Case Management to individuals residing across Ontario in privately operated fee-for-service residential care settings, 1 Community Case Manager and 3 QAM Advisors that audit these private operators to ensure Quality Assurance Measures.

Primary Responsibilities

- Reviewing the referral information of applicants to the program
- Coordinating and participating in screening interviews with applicants and their respective referral sources
- Determining eligibility for the program and confirming acceptance of current clients into the program
- Developing a collaborative, supportive and therapeutic relationship with each designated client for whom he/she is assigned primary responsibility




- Completing a comprehensive assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks
- Providing guidance and assistance to each client in relation to the development of both a personalized Client Safety Plan and a Recovery/Goal Plan
- Providing direct practical support, coaching and counsel to clients in their pursuit of identified goals and needs
- These supports may include, but not necessarily be limited to:
- Assistance in acquiring shelter, food, income, ID and clothing
- Support in the development and maintenance of ADLs
- Assistance in developing a healthy support network
- Assistance in accessing primary health
- Assistance in accessing psychiatric care
- Assistance in developing personal skills in the areas of budgeting, medication management
- Developing harm reduction strategies in relation to substance use
- Assistance in the pursuit of educational/vocational interests
- Assistance in developing personal self‑management strategies
- Assistance in accessing/securing safe/affordable housing

- Researching and/or identifying options for alternate/supplementary community services and supports as required/requested
- Assisting each client in accessing and coordinating other supports, services and appointments
- Liaising with each client's support network members as appropriate and where client consent has been obtained
- Assisting clients with emergency and/or crisis needs as required/appropriate
- Assisting in coordinating and facilitating group activities/events which foster client engagement

📌 TAY Case Manager (Canada)
🏢 Cota
📍 Canada