Automotive customer service and vehicle maintenance knowledge define this Service Advisor role at Canadian Tire Royal Windsor & Southdown. Work directly with customers and Service Centre employees.

The Service Advisor manages customer needs and expectations regarding automotive service maintenance and repairs. You will communicate by phone and in person while preparing work orders, scheduling appointments, and coordinating service updates. Strong communication, computer skills, and automotive mechanic knowledge support the position.

Key Responsibilities:

- Greet, assist, and thank customers by phone and in person
- Identify vehicle repair and maintenance concerns through active listening
- Prepare work orders and review estimated costs with customers




- Schedule service appointments and manage vehicle readiness expectations
- Liaise between customers and Service Centre employees

Requirements:

- Knowledge of automotive mechanics
- Solid communication, interpersonal, and computer skills
- Ability to work days, evenings, weekends, and holidays
- Valid driver's licence for the province of employment
- Ability to handle standing, walking, lifting, reaching, and ladder use

Apply automotive knowledge, customer communication, and service coordination skills as a Canadian Tire Service Advisor.

📌 Automotive Service Advisor Royal Windsor (Canada)
🏢 Canadian Tire Corporation
📍 Canada