Customer service and community support define this Community Associate position with IWG at 5940 Macleod Trail SW in Calgary. Manage requests while creating a welcoming centre experience.

As a Community Associate, you will support new and existing customers across varied industries. You will manage administrative needs, maintain skilled relationships, and help customers focus on their businesses. The work includes MS Office, basic IT equipment, invoices, and service requests.

Key Responsibilities:

- Prepare the centre before customers arrive each morning
- Respond to Wi-Fi, package, meeting room, and printing requests
- Connect calls and ensure services are charged accurately
- Sort mail and notify customers about waiting packages




- Support networking events, invitations, posters, and prospects

Requirements:

- Strong communication and professional relationship-building abilities
- Ideally one or more years of customer service experience
- Ownership of problems and practical solution-finding skills
- Confidence using MS Office and basic IT equipment
- Legal eligibility to work in Canada and age eighteen or older

Use customer service, organization, and basic technology skills to support IWG customers and their Calgary workplace community.

📌 Customer Service Community Associate Calgary (Canada)
🏢 Regus
📍 Canada