We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today

Position Summary

As an Inside Sales Representative, you are a key player in our business growth and development. The position is best suited for an energetic self-starter with the ability to identify influencers and key decision-makers within accounts. You will discover qualified opportunities by reaching out to targeted outbound prospects to build the sales pipeline. If you are an ambitious, competitive and hungry seller who thrives in a fast-paced environment, likes the thrill of winning current business and market yourself to build relationships to close deals, you may be the ideal inside sales representative.

How You’ll Make An Impact

You provide solid solutions and deliver customer excellence that drives sales revenues allowing Johnston Equipment to maintain its leadership in the market.

Out-Bound Sales

- Actively develops new customers through scheduled (recorded) phone calls, e-mail, and emerging channels (social media, web, wireless, etc).
- Independently moves prospect through entire sales process from first call to sales order.
- Applies solution-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth.
- Investigates and creates action plans to target competitive users and non-users in region.




- Builds relationships essential for developing business partnerships and driving opportunities.
- Actively prospects to generate leads for new and rebuilt equipment, racking and shelving product lines, rentals, and service opportunities.
- Sells simple and complex, multi-products/services and involves Outside Sales Rep as necessary.

Account Management

- Maintains ongoing professional relationships with existing customers through scheduled phone and e-mail interaction
- Actively prospect within accounts to discover or cultivate new sales opportunities.
- Proactively sells products, services, supplies to customer base in support of company promotion and sales campaigns
- Develops and introduces corporate purchasing programs to large existing customers (SSG catalogue items, etc).

Quotations and Orders

- Prepares customer quotations for products and services.
- Research customer requirements and prepare pricing based on specifications to meet application requirements.
- Communicates with suppliers to evaluate product benefits, solutions and pricing for creation of proposals and orders.
- Prepares in-house order forms and order paperwork.

Performance and Training





- Builds monitors and manages individual sales pipeline and forecast to ensure movement of opportunities.
- Achieves set quotas and goals.
- Achieves monthly and yearly sales targets.
- Achieves published performance metrics.
- Completes scheduled training programs.
- Attends training sessions conducted by department managers and suppliers.
- Actively participates in development of phone and marketing campaigns.
- Actively participates in developing customer-experience blue prints to create and exceptional customer experience.
- Provides improvement ideas to increase performance or move ahead of the competition.

What You’ll Bring To The Table

- Bilingual - English and French
- Experience in Business to Business lead generation and sales is required, where the experience has been mainly on hunting for new business
- Experience in inside sales, prospecting, or equivalent.
- Excellent written/verbal communication skills, you are a confident communicator, comfortable speaking with managers, executive and peers
- Strong work ethic, ability to adapt to rapidly changing environments and a professional attitude
- Highly motivated, self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset and the ability to achieve set targets
- Polished customer service skills and an ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Attention to detail in all areas of work with robust problem identification and problem resolution skills
- Excellent time management and organizational skills

Why You’ll love it

📌 Inside Sales Representative (Canada)
🏢 Johnston Equipment
📍 Canada