Use claims investigation and coverage analysis skills as an Auto Claims Advisor with Allstate, serving customers fully remotely across Ontario’s Greater Toronto Area. Monday to Friday hours are 8:30am to 4:30pm, depending on department needs.

This full time position focuses on complex automobile claims, including impaired, unlisted operator, and non-drivable situations. You will interpret policies, assess liability, and settle claims according to organizational practices. Collaboration is required with customers, towing and repair shops, other insurance companies, and law enforcement.

Key Responsibilities:

- Investigate complex automobile claims thoroughly
- Determine coverage and liability for assigned claims
- Interpret insurance policies and coverages




- Settle claims according to organizational practices
- Collaborate with insurers, suppliers, and law enforcement

Requirements:

- Minimum high school education or equivalent
- Three to five years of customer service experience
- Auto adjuster experience is preferred
- Commitment to outstanding customer service
- Strong keyboard skills and computer literacy

Support Allstate customers through complex auto claim decisions using investigation, liability assessment, and insurance policy knowledge.

📌 Auto Insurance Claims Investigator (Canada)
🏢 Allstate
📍 Canada