Deliver customer care for SecurTek in Yorkton, Saskatchewan, using inbound and outbound calling, data entry, and established procedures. This is an on-site casual part-time position.

As a SecurTek Customer Care Associate at SaskTel, you will handle inquiries from customers, dealers, contractors, and agencies. The work includes documenting communication, maintaining monitoring account information, and confirming billing inquiries. You will also record actions in databases and support clerical projects.

Key Responsibilities:

- Respond to customer, dealer, contractor, and agency inquiries
- Document written communication for customers and dealers
- Enter customer information into operating systems
- Verify zones, dispatch procedures, and key holders
- Confirm billing inquiries and record database actions

Requirements:

- General knowledge of security products or services
- Solid verbal and written communication skills
- Tactful, diplomatic, and courteous customer contact
- Analytical, problem-solving, and decision-making skills
- Computer and software application knowledge

Support SecurTek customers through accurate account maintenance, thoughtful communication, and dependable call centre service at SaskTel.

📌 SecurTek Customer Care Associate (Yorkton)
🏢 SaskTel
📍 Yorkton