Support group sales at Toronto's Royal Ontario Museum using customer service and administrative precision in a part time onsite position. Build tailored visitor experiences for diverse clients. As Group Sales Assistant, you will support ROM's Tourism & Promotions team. Arrange visits for tour operators, performance troupes, corporate teams, and community organizations while managing inquiries, bookings, and follow-ups. Your work helps deliver excellent group experiences from first contact through post-visit.

Key Responsibilities
Arrange and sell tailored group visits for diverse clients Upsell exhibitions, guided tours, and team-building experiences Respond to inquiries by email, phone, web, and in person Schedule staff and volunteers, invoices,



and payment processing Track client interactions and update tourism listings

Requirements:
Some post-secondary education in tourism, marketing, or related studies At least one year of administrative or sales support experience Outstanding customer service and interpersonal communication skills Strong organizational and multitasking abilities Microsoft Word and Excel proficiency; ticketing systems familiarity is an asset Bring client communication, sales support, and organizational skills to ROM's group visitor experiences in Toronto.

📌 Sales Clerk (Toronto)
🏢 Royal Ontario Museum
📍 Toronto