Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. You'll look after our relationships with our managed IT clients. This is a senior, client-facing role with real responsibility. Build real relationships with every client through regular phone calls and in-person visits Handle sensitive conversations, like price or service changes, with care and in person or by phone Spot new ways we can help clients and partner with our Director of Sales to bring them forward Keep accurate notes and follow-ups in our CRM so nothing falls through the cracks 3+ years managing business (B2B) client accounts in account management,



customer success or a similar role, including renewals ~ Comfort presenting to business owners and senior leaders ~ Robust listening and communication skills, on the phone, in person and in writing ~ Curiosity about technology and the ability to explain it in plain language. We'll teach you the technical side ~ Familiarity with a CRM or PSA (Zoho, Hubspot, HaloPSA, ConnectWise or similar) Real backup from our CTO and Director of Sales on technical and commercial calls A company card for client coffees and lunches. A tight-knit local team where you're a name, not a number Health, dental, and vision coverage (50% employer paid) ~ This role is based in our Saskatoon office.

📌 Remote Client Success Manager-Full Time (Saskatoon)
🏢 Rivercity Technology Services
📍 Saskatoon