Rejoignez la famille LKQ Nous recherchons des personnes motivées pour rejoindre notre équipe chez LKQ . Avec des opportunités de croissance, des avantages sociaux compétitifs et un environnement de travail agréable, LKQ est l'endroit idéal.

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems.

Essential Job Duties

- Provide quality customer service.
- Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
- Handle phone calls and emails from customers pertaining to price quotes for inbound inquiries, purchase quotes for vehicles considered for sale and various customer issues and inquiries.
- Ensure the company establishes and maintain constant communication with customers.
- Knowledgeable on all aspects of product inventory which may include sales and product information, cancellations, credits, invoicing and/or customer service inquiries.
- May require an understanding of eBay and eCommerce sites.
- May generate sales/buys from online leads.
- Provide customers with a better solution when available, and assist our customers in finding the products they need.
- Perform all tasks to specified standards and metrics on a consistent basis.
- Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

Education & Experience: High School Diploma/GED





Preferred Requirements

- Associate's Degree
- Sales or customer service experience, especially in a call center environment.
- Bi-Lingual, English & Spanish or English & French.

Knowledge/Skills/Abilities

- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc.
- Basic messages communicated orally.
- May write brief messages and keep simple records.
- May explain and offer guidance on routine procedures.
- Problems encountered are routine, somewhat repetitive and generally solved by following explicit directions and procedures.
- Decisions generally affect own job or assigned functional area.
- Results are defined and existing practices are used as guidelines for how to complete work activities; works closely with supervisor/manager who provides broad guidance and overall direction.
- Prioritize assigned and routine tasks.
- Handle appropriately.
- No additional competencies required.

Essential Physical Demands/Work Environment

- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
- Travel may be required periodically, including overnight stays (contingent on position requirements).
- Must be able to lift up to 50 pounds.

📌 Représentant Service à la Clientele (St-Bruno)
🏢 LKQ
📍 St-Bruno