Personalized financial service starts with understanding member needs at Lakeland Credit Union. This full-time Member Service Advisor position is based in Cold Lake, Alberta.

You will serve as a welcoming branch representative while completing everyday banking transactions accurately. Responsibilities include deposits, withdrawals, loan and utility payments, money orders, wires, cheque cashing, and foreign or domestic exchange calculations. You will learn about members’ financial needs, recommend LCU products and services, and make referrals when appropriate. Strong organization, time management, and basic accounting support dependable service.

Key Responsibilities:

- Greet members and create a welcoming branch experience
- Complete deposits, withdrawals, payments,



and money orders
- Process wires, cheque cashing, and exchange calculations
- Explore member needs and recommend LCU services
- Support a culture focused on shared goals

Requirements:

- High School Diploma
- Customer service experience
- Solid organization and time management skills
- Detail-oriented approach to financial service
- Understanding of basic accounting principles

Apply customer service, organization, and basic accounting knowledge while helping Lakeland Credit Union members in Cold Lake.

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📌 Financial Services Member Advisor (Cold Lake)
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