Build customer relationships as a Personal Banking Associate Trainee with TD Canada Trust in Sainte-Foy, supporting banking advice and digital education.

This trainee position serves customers through day-to-day advice, service transactions, and problem resolution. You will guide customers toward suitable contacts for accounts, investment advice, and banking solutions while supporting branch operations. The role includes training and onboarding, with mobility within the Assigned District after training.

Key Responsibilities:

- Engage customers in advice needs, transactions, and digital education
- Guide customers to appropriate contacts for banking solutions
- Educate customers about mobile, ATM, and online banking




- Support scheduled cash and non-cash frontline transactions
- Complete documentation and processes accurately under regulations

Requirements:

- High School diploma and one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Proficiency with MS Office, branch software, and internet
- Knowledge of banking solutions and processes
- Mobility within the Assigned District is required

Use customer service, banking knowledge, and sound judgment to support TD Canada Trust customers and branch operations.

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📌 Personal Banking Associate Trainee Sainte-Foy (Quebec City)
🏢 TD
📍 Quebec City