Lead Life and Disability claims teams at Medavie with contract interpretation, case review, and coaching expertise across Quality Services.

As Team Leader, you will direct Life and Critical Illness adjudicators and Appeals specialists. Your work supports fair, timely reviews, sound documentation, and decisions aligned with contractual provisions. You will also develop staff, manage competing priorities, and collaborate with Medical, Legal, Operations, and leadership partners.

Key Responsibilities:

- Distribute workloads and prioritize cases across teams
- Provide contract interpretation for Life, Critical Illness, and Disability
- Ensure Appeals decisions meet service standards consistently
- Set goals, review performance, and develop action plans




- Maintain training materials, job aids, and reference documents

Requirements:

- Solid understanding of adjudication and Appeals processes
- Demonstrated leadership coaching team performance and engagement
- Excellent communication and decision-making abilities
- Ability to manage competing priorities effectively
- French and English bilingualism required for collaboration

Bring insurance leadership, contract knowledge, and decision support skills to Medavie’s Life and Disability claims services.

📌 Life Disability Claims Team Leader (Nova Scotia)
🏢 Medavie
📍 Nova Scotia