Manage regional freight administration for Bison Transport through precise order entry, appointment coordination, and responsive customer communication. Standard business hours apply.

This Customer Service Assistant role supports day-to-day movement of freight and trucks within a particular region. You will manage multiple accounts, competing priorities, and timelines while updating customers and coordinating appointments. Success requires adaptability, relationship-building, critical thinking, and familiarity with current systems and applications.

Key Responsibilities:

- Coordinate freight and truck movement for an assigned region
- Enter orders with complete and updated information
- Communicate shipment updates to selected customer accounts




- Schedule appointments meeting customer and operational needs
- Provide efficient responses to customer inquiries

Requirements:

- Strong customer service and relationship-building skills
- Proven time management and communication capabilities
- Ability to manage accounts and competing priorities
- Willingness to learn computer programs and systems
- Detailed knowledge of geography and industry terminology

Apply adaptable logistics administration, customer communication, and scheduling skills while supporting Bison Transport’s essential freight service.

📌 Logistics Customer Service Order Coordinator (Canada)
🏢 Bison Transport
📍 Canada