Coordinate customer orders for Veolia Water Technology using detailed documentation and proactive communication throughout fulfillment. Support plant scheduling and urgent requests.
As Administrative Assistant, you will coordinate orders from entry through delivery while connecting customers, production, planning, sales, and internal stakeholders. The position includes issue resolution, escalation handling, billing, and customer data integrity within the ERP system. Reporting to the Plant Manager, you will also mentor new team members and support process improvements.
Key Responsibilities:
- Process standard, complex, and key account orders accurately
- Coordinate plant scheduling and prioritize customer orders
- Communicate order status and potential issues proactively
- Resolve escalations and expedite urgent customer requests
- Improve order management and customer service processes
Requirements:
- Bachelor’s or associate degree, or equivalent experience
- Three to four years in manufacturing
- Robust computer, math, and problem-solving skills
- Detailed documentation and multitasking abilities
- Salesforce, chemical industry, or SAP experience preferred
Bring order coordination, customer communication, and problem-solving skills to Veolia’s manufacturing-focused Water Technology operations.
📌 Veolia Order Management Assistant (Canada)
🏢 Veolia
📍 Canada