Service administration expertise meets equipment support at SMS Equipment in a full time position managing quotes, records, and work orders.

The Service Agent supports service department administration at SMS Equipment. This position uses eXtend software, MS Office, and equipment records daily. Responsibilities include work orders, maintenance contracts, supplier order numbers, OHS records, and service reports.

Key Responsibilities:

- Enter quotes into eXtend software
- Open and close diverse service work orders
- Open and update HotLinks for work orders
- Track maintenance contracts and service vehicle records
- Maintain OHS, equipment, and service management reports

Requirements:

- DEP or Attestation of Collegial Studies in administration
- Two to three years of similar experience
- Excellent knowledge of the MS Office suite
- Basic technical knowledge of construction equipment and forestry
- Knowledge of Komatsu products is an asset

Support SMS Equipment service operations through accurate administration, equipment records, work orders, and reporting using eXtend and MS Office.

📌 Service Administration Agent (Canada)
🏢 SMS Equipment
📍 Canada