At Cozey, we’re not just selling furniture; we’re striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward - to become the world’s leading furniture company. We value data, learning, and adaptability, ensuring that our operations are as dynamic as the market we operate in. We believe in providing a platform where ideas are heard, respected, and implemented, and where every team member is a key player in our journey.
Wearelookingfor adynamicandexperience-focusedRetailAmbassadortojointherapidlyexpandingCozeyteam.AsaRetailAssociate,youwillberesponsibleforprovidingexcellentcustomerservicebyunderstandingcustomer’sneeds, furnitureand designadvice,andmaintainingthestore'svisualmerchandising,cleanliness, andorganization.Weareseekinganenthusiasticindividualwithastrongfocus onserviceaptitude,whoisexcitedtobepart of agrowingCanadianfurniturestart-upwithverylarge ambitions.
WhatYou’llBe Doing
- Greet andassistcustomers, providing furniture and design consultation as needed.
- Build rapport with potential customers based on our brand value of customer obsession.
- Manage customerneeds andresolve any issues ina timelyand professional manner.
- Ensure that the visual merchandising of the store, including displays, layouts, and overall design are wellmaintainedand align with the intended aesthetic vision.
- Ensure that the store is up toCozeyStandards in terms of cleanliness, organization, and well-maintainedat all times.
- Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item.
- Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies.
WhatWe’reLooking For
- 1-2yearsexperienceinretailsales orcustomerservice.
- Excellent customer service skills with a friendly and approachable demeanour.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Attention to detail and ability to maintain a well-organized and clean work environment.
- Flexible availability, including evenings, weekends, and holidays.
- Readyforsomeheavy-liftingwhenreorganizingthe storeandabilityto standfor multiple hoursata time.
What We Offer
- Market-competitive salary dependent upon experience.
- Generous paid time off.
- Dynamic and inclusive work culture.
- Opportunity to rapidly expand your career with a quick-growing start-up.
Ifyou'reready to join us on our mission to build the best customer experience in furniture and help create a world where everyone can feel at home,we'dlove to speak with you
📌 Retail Store Ambassador (Canada)
🏢 Cozey
📍 Canada