Lead customer engagement and store operations as a Supervisor supporting icebreaker and Smartwool retail teams. Coach associates while maintaining robust store standards.

This Supervisor supports the leadership team in a customer-focused retail environment. You will drive sales performance, coach associates, and help deliver operational excellence. The work includes merchandising, inventory flow, customer engagement, and inclusive team development.

Key Responsibilities:

- Deliver personalized customer engagement through genuine interactions
- Coach associates toward engagement and productivity goals
- Supervise opening, closing, coverage, and task delegation
- Organize inventory, process shipments, and support product flow
- Maintain merchandising, safety, and operational standards

Requirements:

- One or more years of retail or store leadership experience
- Ability to drive sales and profit results through teams
- Coaching, motivation, and diverse team-building skills
- Strong verbal and written communication abilities
- Comfort using spreadsheets, retail software, and word processing

Apply retail leadership, coaching, customer engagement, and merchandising skills to support icebreaker and Smartwool store success.

📌 Retail Store Supervisor icebreaker Smartwool (Canada)
🏢 Vf Outdoor
📍 Canada